Every conversation your business does not answer within minutes gets answered by a competitor. We take on reception in web chat, WhatsApp and Meta: an instant answer, qualification with your criteria, scheduling and escalation to a person when the conversation deserves it. All in one inbox and all in the CRM.
Web chat on your site, official WhatsApp Business, Messenger and Instagram answered around the clock with your arguments and your tone.
The conversation identifies who they are, what they need and whether they match your ideal client profile. What qualifies enters the CRM with a complete record.
Meetings booked on your calendar and a handoff to a person when there is a decision at stake, with all the context.
Your team sees every conversation in one place, with history, labels and a record of each interaction.
My Genome defines arguments, objections, tone, exclusions and when to escalate.
Web chat, WhatsApp and Meta are connected with official credentials; in days, not months.
Every conversation is recorded; the weekly report shows how many were handled, qualified and booked, with the analysis of what is worth adjusting.
| Software | Vendors and positions | Market cost SGD |
|---|---|---|
| Messaging platforms and isolated chatbots, plus the WhatsApp API | A customer care position ($2,900 to $4,800 per month) or an external contact center | $3,000 to $5,300 per month |
Public market references for the United States as of September 2026, approximate, in US dollars and rounded; they are there to size the order of magnitude, not as a quote.
Reception introduces itself with its own identity and is transparent when it should be; what the client experiences is care that is immediate, consistent and useful.
It is handed off with full context to whoever should take it, through the channel you define, and who took it is on the record.
Yes, through the official WhatsApp Business Platform. We walk you through the verification.
No piece works alone. Three combinations that add up with what you just read, and why.
Dozens of use cases, one single operation: hybrid when your team wants to decide, autonomous when it does not need to.
You choose how much the system runs and how much your people run, case by case. It all runs to the same standard and leaves the same record.
Book a demo: we look at your operation with your team and leave with a go-live plan.
Live in days · Zero consultants · One system