Security and trust

How we protect your information: infrastructure, encryption, access, per-customer isolation, backups and incidents.

Overview

OMB has been operating since 2012. Protecting our customers' information is a design condition of AES, not a layer added at the end. This page summarizes how we protect it; the detail lives in the sections of this center.

Infrastructure

AES runs on world-class infrastructure: 18 data centers on four continents, SOC 2 Type II and SOC 3 certified, with ISO 27001 data centers.

Encryption

All communication with omb.cloud is encrypted with TLS 1.3 and HSTS. The credentials and keys you entrust to us are stored encrypted with AES-256-GCM, and backups are encrypted with a dedicated key.

Access

Passwords are stored only as an irreversible hash. Each person has a role with the permissions their job requires, and accounts can use two-step verification and passkeys.

Per-customer isolation

Each business operates within its own data perimeter: every read and every write is limited to its account. When authorized OMB staff act in supervision mode, the platform records the real identity of who is acting.

Backups

Daily database backups, verified before being stored and encrypted, with a maximum rotation of 14 days.

Your information is yours

You can download your information at any time, and deletion is done on request. We never sell customer data.

Compliance

AES is designed to operate in line with GDPR (EU), LGPD (Brazil) and CFDI 4.0 (Mexico).

Incidents

Immediate containment and notification within 72 hours of confirmation. The detail is in Incident response.

More in this center

Report a vulnerability

If you find a vulnerability, write to security@omb.cloud. We handle every report with priority and credit the reporter, unless they prefer anonymity.