OMB Cloud AES

Attribution: first-touch, last-touch, multi-touch

Three models, three different stories. Pick the one that matches the question you're asking.

First-touch

Credit the first source that brought the visitor. Best when you want to answer "what is bringing strangers to my brand?" Tells you where to invest top-of-funnel.

Last-touch

Credit the last source before conversion. Best for "what closes deals?" Often paid search or direct (visitors come back ready). Useful for budget allocation in the closing phase.

Multi-touch (linear)

Distribute credit equally across every source the visitor touched. Most balanced but hardest to act on — small differences across many sources rarely justify reallocating budget.

Multi-touch (time-decay)

Credit weighted toward sources closer to conversion. Good middle-ground; rewards both awareness work and closing work.

Switch view, don't pick one

The dashboards let you toggle attribution model. Look at the same data three ways before deciding what's working.

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