For tenants who want maximum white-labeling, the client portal runs on your subdomain with auto-provisioned SSL.
Setup
- Decide on the subdomain. Common choices:
clients.yourdomain.com,portal.yourdomain.com,my.yourdomain.com. - Add a CNAME record in your DNS pointing the subdomain to
portal.omb.cloud. TTL 300s for fast verification. - In OMB Cloud → Master Billing → Brand kit → "Custom subdomain", enter the subdomain. OMB Cloud verifies the CNAME (takes 5-10 minutes).
- Once verified, OMB Cloud auto-provisions a Let's Encrypt SSL cert. Renewal is automatic.
What changes
All portal URLs change from omb.cloud/portal/... to clients.yourdomain.com/.... Existing magic links continue to work for 30 days, then redirect to the new domain. Email templates auto-update their portal links.
What stays the same
The admin app (where your team operates) remains at omb.cloud/app/. Only the client-facing portal is white-labeled. Backend, data, and admin URLs are unchanged.
Tips
- Set up the custom subdomain before your big launch — once portal invites have gone out with the old URL, it's confusing to switch.
- Document the subdomain choice with your IT team — they'll need to whitelist it on any corporate firewalls.