Conversation and sales

Conversational AI careWeb chat, WhatsApp and Meta answered instantly: reception, qualification and scheduling, with escalation to a person.

Every conversation your business does not answer within minutes gets answered by a competitor. We take on reception in web chat, WhatsApp and Meta: an instant answer, qualification with your criteria, scheduling and escalation to a person when the conversation deserves it. All in one inbox and all in the CRM.

What you get

Results, not one more tool.

Immediate reception on every channel

Web chat on your site, official WhatsApp Business, Messenger and Instagram answered around the clock with your arguments and your tone.

Qualification with judgment

The conversation identifies who they are, what they need and whether they match your ideal client profile. What qualifies enters the CRM with a complete record.

Scheduling and escalation

Meetings booked on your calendar and a handoff to a person when there is a decision at stake, with all the context.

A single inbox

Your team sees every conversation in one place, with history, labels and a record of each interaction.

How it runs

We take it on. Here is how.

123
01One session

Criteria

My Genome defines arguments, objections, tone, exclusions and when to escalate.

02In days

Channels

Web chat, WhatsApp and Meta are connected with official credentials; in days, not months.

03Every week

Operation and improvement

Every conversation is recorded; the weekly report shows how many were handled, qualified and booked, with the analysis of what is worth adjusting.

For leadership

What changes, in three numbers.

Minutes
first response time, at any hour and on any channel.
With context
a person joins the conversation with the full history, never from scratch.
On the record
every interaction stays on the prospect record, auditable.
What it replaces
SoftwareVendors and positionsMarket cost USD
Messaging platforms and isolated chatbots, plus the WhatsApp APIA customer care position (8 to 14 thousand per month) or an external contact center$9,500 to $20,000 per month

Public market references as of September 2026, approximate and in Mexican pesos; they are there to size the order of magnitude, not as a quote.

Questions from leadership

What usually comes up before deciding.

Does the client know they are talking to artificial intelligence?

Reception introduces itself with its own identity and is transparent when it should be; what the client experiences is care that is immediate, consistent and useful.

What happens when the conversation needs a person?

It is handed off with full context to whoever should take it, through the channel you define, and who took it is on the record.

Can I use my current WhatsApp number?

Yes, through the official WhatsApp Business Platform. We walk you through the verification.

Combinations that add up

With Conversational AI care, this goes further.

No piece works alone. Three combinations that add up with what you just read, and why.

Dozens of use cases, one single operation: hybrid when your team wants to decide, autonomous when it does not need to.

You choose how much the system runs and how much your people run, case by case. It all runs to the same standard and leaves the same record.

See all use cases →

Your business deserves to run
at peak performance.

Schedule a discovery session with your Account Director. Proposal in 24 hours.

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Companies running OMB Cloud AES globally

Setup in hours · Zero consultants · Operating from your first login