What is an Agentic Enterprise System (AES)?

An AES is a business operating system where artificial intelligence agents can execute real actions across all business modules — not just answer questions. OMB Cloud AES includes AI voice agents managing sales, collections, invoicing, marketing and customer success autonomously, coordinated and available 24/7.

How long does OMB Cloud AES implementation take?

Zero days of implementation. OMB Cloud AES is opinionated software — it arrives pre-configured with industry best practices for B2B qualification (MEDDIC), social selling, sales maturity scoring and the full customer lifecycle. Your company can operate from the first login without consultants, without configuration and without a learning curve.

What sales methodologies does OMB Cloud AES include?

OMB Cloud AES integrates four enterprise-grade sales frameworks: a social-selling scoring engine for digital prospecting, MEDDIC for B2B qualification, a sales maturity scoring model to evaluate and scale commercial discipline, and a customer-lifecycle bowtie to maximize acquisition, retention and account expansion.

Does OMB Cloud AES replace HubSpot or Salesforce?

OMB Cloud AES goes beyond HubSpot or Salesforce. In addition to CRM, it includes fiscal invoicing, automated collections, AI social media, landing pages, contracts with digital signature, and AI voice agents that execute real actions across all modules. If voice quota maxes out, calls seamlessly continue in WhatsApp with the same agent — a unique capability in the market. No implementation or consultants needed. All in one system, live from day one.

In which countries is OMB Cloud AES available?

OMB Cloud AES is available worldwide with support in English, Spanish, Portuguese and French. It has a presence in Miami, Mexico City, Barcelona and Sydney, and serves companies in the United States, Mexico, Spain, Brazil, Argentina, Colombia, France and Australia, among other markets.

How it works

AI driven operationWhat demands consistency runs in the system; your people decide and close.

A traditional operation leans on people for work that demands consistency, not judgment: answering, prospecting, following up, keeping records. We take that on. It runs in the system every day, to a single standard and on the record, and your team keeps what demands judgment: leading, negotiating and deciding.

Book an executive session See the structure in Why AES

What you get

Results, not one more tool.

Guaranteed continuity

Customer care, prospecting and follow up run every day, with or without changes on your team. The knowledge lives in the system.

A short adoption curve

It arrives configured and running. Training is one working session and the first month performs like the sixth.

Financial and tax predictability

A predictable, deductible subscription covers what today is several positions with their payroll charges and contingencies.

One criterion, auditable

The strategy sounds the same at every point of contact, around the clock, and every interaction is recorded.

How it runs

We take it on. Here is how.

01One session

What the system takes on

Reception on every channel, qualification, scheduling, prospecting, follow up, collections, content and record keeping.

02In days

What your people keep

The decisions, the negotiations, the closes and the relationships that matter.

03Every week

How the two meet

Escalation to a person when it is warranted, with full context, and reports that tell leadership what changed.

For leadership

What changes, in three numbers.

Sofía Herrera · Every day

Every day

Customer care, prospecting and follow up run with no open positions, vacations or turnover in the way. Monday at seven and Saturday at eleven, the same.

Valentina Moreau · With context

With context

When someone on your team joins a conversation, they join with the full history: what the client asked, what was promised and what is still open. Never from scratch.

Romina Abreu · Invoicing

Deductible

A subscription instead of payroll, social charges and labor contingencies: a predictable, deductible operating expense that scales with a change of plan.

Questions from leadership

What usually comes up before deciding.

Does it replace my team?

It replaces tasks, not judgment. What demands consistency the system carries; what demands judgment your people keep, with more time to do it well.

How do I know what the system is doing?

Everything is recorded: every conversation, every message, every movement in the CRM. The weekly reports sum it up with analysis.

What happens if something needs a person?

It is escalated through the channel you define, with full context, and who took it is on the record.

Combinations that add up

With AI driven operation, this goes further.

No piece works alone. Three combinations that add up with what you just read, and why.

Conversational AI careCustomer care is the first place an AI driven operation shows: instantly, every day. CRM and follow upWhat the system handles and prospects turns into records your team only has to decide on. Invoicing and collectionsCollections with empathetic follow up is operation that no longer hangs on one person.

Dozens of use cases, one single operation: hybrid when your team wants to decide, autonomous when it does not need to.

You choose how much the system runs and how much your people run, case by case. It all runs to the same standard and leaves the same record.