Managing condominiums means answering hundreds of residents and collecting dues without breaking the peace. The system receives every request, records it and escalates it, collects the dues with empathetic reminders, and prospects boards that are looking to change administrators.
Account statements, reminders by due date and past due balances communicated in the tone the board approves.
Maintenance reports, amenity requests and complaints answered on WhatsApp and recorded per unit.
Notices, meetings and service interruptions sent as campaigns, with read confirmation.
Boards and developers prospected, a management proposal and a contract with electronic signature.
Steady reminders with no confrontation.
Every request with a ticket number and follow up.
Communication on time and on the record.
Proposals to new boards.
Condominiums, units, dues, bylaws and the care process.
Account statements, collections stages, the request flow and campaigns.
Collections, customer care, communication and prospecting.
It issues receipts, reminds about the payment and records every promise; the money lands in the condominium's own account.
With the tone you define in My Genome, without arguing; anything that needs a human decision is escalated to the administrator with the full context.
Each condominium with its own information and its own board; the management company sees them all.
No piece works alone. Three combinations that add up with what you just read, and why.
Dozens of use cases, one single operation: hybrid when your team wants to decide, autonomous when it does not need to.
You choose how much the system runs and how much your people run, case by case. It all runs to the same standard and leaves the same record.
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Setup in hours · Zero consultants · Operating from your first login