Industries

Online commerceStores that need customer care, cart recovery and content, without growing payroll.

An online store grows when it answers every question instantly, recovers what was left in the cart and publishes content that brings traffic, and all of that usually asks for payroll. We take it on: Conversational AI care on every channel, recovery campaigns by email and WhatsApp, paid media on Google and Meta with real attribution, and continuous content.

What it covers

Every front, run to the same standard.

1

Care that sells

Questions about product, shipping and exchanges answered instantly on web chat, WhatsApp and Meta, with escalation to a person when it is needed.

2

Recovery and repeat purchase

Email and WhatsApp campaigns segmented by behavior: carts, first purchase, repeat purchase.

3

Paid media with attribution

Google and Meta managed, with every sale tied to its campaign.

4

Content and ranking

Autonomous blog, social media and presence in AI engines that bring traffic without depending on ad spend alone.

What you get

Results, not one more tool.

One inbox for everything

Chat, WhatsApp, Messenger, Instagram and comments in a single place.

A client with a history

Every buyer with their conversations, purchases and campaigns in one record.

Invoicing on the spot

Invoice from the sale itself, with no retyping.

Reports with analysis

Cost per sale, recovery and repeat purchase, with a reading of what is worth doing.

How it runs

We take it on. Here is how.

123
01One session

Discovery

Catalog, sales channels, policies and what gets asked the most today.

02In days

Configuration

Channels, recovery sequences, paid media and content.

03Every week

Operation

Continuous care, campaigns, paid media and a weekly report.

For leadership

What changes, in three numbers.

Instant
an answer to every product question.
Recovered
carts and repeat purchases measured in sales, not in opens.
Attributable
every sale tied to its campaign.
Questions from leadership

What usually comes up before deciding.

Does it connect with my current store?

The system runs the care, the campaigns and the content around your store; it connects with your platform where that applies.

Does it answer about stock and shipping?

With the information you give it and with the criteria you define, and it escalates when it should not answer.

Does it work for selling on WhatsApp?

Yes. Official WhatsApp Business, with catalog, care and follow up in the same inbox.

Combinations that add up

With Online commerce, this goes further.

No piece works alone. Three combinations that add up with what you just read, and why.

Dozens of use cases, one single operation: hybrid when your team wants to decide, autonomous when it does not need to.

You choose how much the system runs and how much your people run, case by case. It all runs to the same standard and leaves the same record.

See all use cases →  ·  See all 50 industries →

Your business deserves to run
at peak performance.

Schedule a discovery session with your Account Director. Proposal in 24 hours.

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Companies running OMB Cloud AES globally

Setup in hours · Zero consultants · Operating from your first login