What is an Agentic Enterprise System (AES)?

An AES is a business operating system where artificial intelligence agents can execute real actions across all business modules — not just answer questions. OMB Cloud AES includes AI voice agents managing sales, collections, invoicing, marketing and customer success autonomously, coordinated and available 24/7.

How long does OMB Cloud AES implementation take?

Zero days of implementation. OMB Cloud AES is opinionated software — it arrives pre-configured with industry best practices for B2B qualification (MEDDIC), social selling, sales maturity scoring and the full customer lifecycle. Your company can operate from the first login without consultants, without configuration and without a learning curve.

What sales methodologies does OMB Cloud AES include?

OMB Cloud AES integrates four enterprise-grade sales frameworks: a social-selling scoring engine for digital prospecting, MEDDIC for B2B qualification, a sales maturity scoring model to evaluate and scale commercial discipline, and a customer-lifecycle bowtie to maximize acquisition, retention and account expansion.

Does OMB Cloud AES replace HubSpot or Salesforce?

OMB Cloud AES goes beyond HubSpot or Salesforce. In addition to CRM, it includes fiscal invoicing, automated collections, AI social media, landing pages, contracts with digital signature, and AI voice agents that execute real actions across all modules. If voice quota maxes out, calls seamlessly continue in WhatsApp with the same agent — a unique capability in the market. No implementation or consultants needed. All in one system, live from day one.

In which countries is OMB Cloud AES available?

OMB Cloud AES is available worldwide with support in English, Spanish, Portuguese and French. It has a presence in Miami, Mexico City, Barcelona and Sydney, and serves companies in the United States, Mexico, Spain, Brazil, Argentina, Colombia, France and Australia, among other markets.

Industries

Pharmacies and in store clinicsOrders over WhatsApp, home delivery and a clinic with a calendar, with continuous care.

A pharmacy competes on speed: whoever answers the WhatsApp first with availability and price takes the order. The system handles the orders, coordinates delivery, books the in store clinic and reminds patients about chronic treatments.

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What it covers

Every front, run to the same standard.

Orders over WhatsApp

Availability, price and delivery answered instantly from your catalog.

Home delivery

Order, address and confirmation in the same conversation.

The in store clinic

The doctor's calendar and a visit reminder.

Chronic treatments

A refill reminder for the patient with a valid prescription.

What you get

Results, not one more tool.

Orders without phone calls

Care over chat all day.

Chronic refills

Before the medication runs out.

A busy clinic

Booked on real availability.

Local reviews

Reputation that attracts by area.

How it runs

We take it on. Here is how.

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01One session

Discovery

Catalog, delivery areas, clinic and hours.

02In days

Configuration

Catalog, order flow, the doctor's calendar and reminders.

03Every week

Operation

Orders, deliveries, scheduling and reminders.

For leadership

What changes, in three numbers.

Instantly

availability and price over chat.

Chronic care

refills reminded on time.

Per area

reputation and delivery.

Questions from leadership

What usually comes up before deciding.

Does it sell controlled medications over chat?

No. The system explains the requirements and directs the customer to the counter in line with regulation.

Does it integrate with my point of sale?

Orders reach your team and, when the vendor allows it, your inventory system.

Can it book the clinic?

Yes, with the doctor's calendar and reminders to the patient.

Combinations that add up

With Pharmacies and in store clinics, this goes further.

No piece works alone. Three combinations that add up with what you just read, and why.

Conversational AI careThe patient writes after hours and expects an answer in minutes: reception, qualification and appointment, around the clock. Google servicesBusiness Profile, answered reviews and campaigns per location: right where the patient decides. CRM and follow upEvery patient with their source, their condition and their next step, by location.

Dozens of use cases, one single operation: hybrid when your team wants to decide, autonomous when it does not need to.

You choose how much the system runs and how much your people run, case by case. It all runs to the same standard and leaves the same record.