Industries

Hotels and lodgingDirect bookings over WhatsApp, seasonal rates and guests who come back without a commission for a middleman.

A hotel pays a commission on every booking that comes through a middleman, and loses the direct one when nobody answers WhatsApp at eleven at night. The system answers with your seasonal price list, closes the direct booking, collects the deposit and brings the guest back next season.

What it covers

Every front, run to the same standard.

1

Direct booking

Availability, seasonal rate and policies answered instantly; the deposit collected online.

2

Groups and events

Quotes for groups, weddings and conventions with commercial follow up and a contract.

3

Guests who come back

Campaigns by season and by type of stay to whoever already stayed with you.

4

Reputation

Reviews requested at checkout and answered in your voice on Google and on the travel sites.

What you get

Results, not one more tool.

More direct bookings

Less commission to middlemen.

Groups quoted on time

With follow up all the way to the contract.

Occupancy in low season

Campaigns to previous guests.

Reviews that attract

Requested and answered.

How it runs

We take it on. Here is how.

123
01One session

Discovery

Room types, price list, seasons, policies and channels.

02In days

Configuration

Price list, booking flow, group quotes, campaigns and reviews.

03Every week

Operation

Customer care, bookings, groups, campaigns and reputation.

For leadership

What changes, in three numbers.

Direct
the booking, with no commission.
By season
rate and campaign.
Guest
who comes back by invitation.
Questions from leadership

What usually comes up before deciding.

Does it connect with my booking engine or my PMS?

Through the API when the vendor allows it; if not, availability is managed in the system and the booking reaches the front desk confirmed.

What about high season, with everything full?

The system offers alternate dates, a waitlist and sister properties if you have them; it never leaves a message without an answer.

Can it quote weddings and conventions?

Yes, with your catalog of venues, menus and packages, and follow up all the way to the signed contract.

Combinations that add up

With Hotels and lodging, this goes further.

No piece works alone. Three combinations that add up with what you just read, and why.

Dozens of use cases, one single operation: hybrid when your team wants to decide, autonomous when it does not need to.

You choose how much the system runs and how much your people run, case by case. It all runs to the same standard and leaves the same record.

See all use cases →  ·  See all 50 industries →

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Companies running OMB Cloud AES globally

Setup in hours · Zero consultants · Operating from your first login