In fashion and beauty the sale starts in an Instagram story and ends in a direct message asking about size, shade or shipping. If nobody answers within minutes, the purchase goes to another brand. The system answers every message with your catalog, closes the order and brings the customer back with every collection.
Instagram, Facebook and WhatsApp in a single inbox, with size, shade and shipping answered from your catalog.
Campaigns per launch and per season to whoever bought the previous collection.
Order, payment, shipping tracking and exchange policy in the same conversation.
Posts, reviews and replies to comments in the brand's voice.
With no need for someone to go check the messages.
Campaigns per collection and per size purchased.
The policy explained with judgment, on the spot.
The same tone on every channel and in every reply.
Catalog, sizes, seasons, shipping and exchange policies, active channels.
Catalog, order flow, campaigns per collection and brand voice.
Social media care, orders, campaigns and content.
Yes: every product carries its size, color or shade variants and the system answers with the availability you keep up to date.
Volume does not change the speed of the answer; the capacity is in the system and your team handles only what requires a human decision.
Yes, with an editorial calendar and your approval whenever you ask for it; it never invents promotions that are not in My Genome.
No piece works alone. Three combinations that add up with what you just read, and why.
Dozens of use cases, one single operation: hybrid when your team wants to decide, autonomous when it does not need to.
You choose how much the system runs and how much your people run, case by case. It all runs to the same standard and leaves the same record.
Schedule a discovery session with your Account Director. Proposal in 24 hours.
Setup in hours · Zero consultants · Operating from your first login